WayFonix Retail & Service Platform

Give your shop a modern digital edge — and your customers a live view of service.

Stop answering "Mera phone kab ready hoga?" all day. Create a digital job card in 30 seconds, share tracking on WhatsApp, and keep customers updated effortlessly.

No App Needed for Customers
1-Click WhatsApp Sync
WayFonix Cloud Speed
counter-deck / live-sync
WHATSAPP CONNECTED
Your Counter View ONE-TAP UPDATE
WAYFONIX-ID #FP-8492
iPhone 13 — Display Issue
Customer: Rahul Sharma
Tap status to see live change:
SM
Star Mobile Care
FP-8492
Technician is Checking Device
Device Received at Counter
Inspection & Diagnosis
Screen Replacement in Progress
Ready for Delivery
The Daily Difference

Manual registers vs. FixPulse live tracking

Repeated phone calls waste time and distract your technicians. FixPulse lets customers check updates themselves.

Without FixPulse (Old Chaos)

Register books & non-stop phone calls

Customer calls while you are busy fixing a device. Register slips get misplaced, causing confusion and arguments.

"Bhaiya mera laptop theek hua kya? 2 din pehle diya tha."
"Ek minute bhaiya, register check karke call back karta hoon..."
"Abhi batao please, main shop ke paas hi hoon!"
With FixPulse by WayFonix

Live updates directly on WhatsApp

Customer taps their tracking link anytime to check live progress. Your shop looks organized and completely professional.

Star Laptop Care: Service #FP-3109 updated to [Parts Replaced - Final Testing].
Track Live: fixpulse.wayfonix.com/track?id=FP-3109
"Thank you! Testing complete hote hi I will come to pick it up."
Simple 4-Step Workflow

Kaise kaam karta hai FixPulse?

No complicated software or training needed. Designed for quick operations right from your counter.

STEP 01

Create Job Card

Customer name, phone number, item model, aur problem note karo. It takes less than 30 seconds to log everything cleanly.

STEP 02

1-Tap WhatsApp Share

Ek click mein customer ke WhatsApp par unique tracking link chala jata hai. No paperwork lost, no confusion.

STEP 03

Update Status

Checking, parts order, ya repair completed—tap single button to change stage. Customer gets real-time clarity.

STEP 04

Ready & Pickup

Work done hote hi mark Ready. Customer instantly knows item ready hai aur counter par aakar collect kar sakta hai.

Built For Local Business

Made for every service counter in India

From electronics and mobile repair to AC servicing and printing presses, FixPulse fits your daily workflow.

Mobile & Computer Repair Centers

Misplaced passcodes, scattered spare parts, and customers asking for updates every hour become a thing of the past.

  • Save passcode patterns, serial numbers, and intake condition.
  • Share parts estimation and waiting time on WhatsApp.
  • 1-click pickup ready alert with final bill summary.
SAMPLE TICKET #EL-8021
MacBook Air M1 — Display Replacement
Status: Original Screen Fitted — Under Diagnostics
Ready by: Today, 6:30 PM
Comprehensive Toolkit

Designed for clean counter operations

Everything your shop needs to operate smoothly without unnecessary software complications.

📋

Digital Job Cards (No Register Mess)

Keep customer records, intake notes, and estimated costs centralized in one place. Say goodbye to lost paper slips, forgotten passcodes, and illegible handwriting.

🟢

Native WhatsApp Link Flow

Send tracking links directly through WhatsApp without paying for expensive or complicated messaging software.

🔍

Universal Service ID Lookup

Customers can check their status anytime by typing their Service ID directly on your portal from any browser.

📊

Multi-Technician Status Board

See pending diagnoses, waiting parts, and completed jobs at a single glance. Never miss a customer delivery commitment again.

WayFonix Business Access

Bring modern service tracking to your shop today.

Join repair and service shops across India giving their customers an organized, modern digital experience with FixPulse by WayFonix.

Live Customer Tracking Portal

Track Your Service Request

Enter the Service Request Code from your WhatsApp update or paper job receipt to view real-time diagnosis, progress, and pickup times.

No password or login required for customers.